Health Management

Th e book “Health Management” written by Izet Masic, published by AVICENA, d.o.o., contains 26 chapters: 1. Development of Health management through history; 2. Introduction to management and health management; 3. General principles about management; 4. Management concepts and contents; 5. Th e management process; 6. Th e management theory excellence; 7. SWOT analysis; 8. Management in health care system: terms and defi nitions; 9. Characteristics of health managers; 10. Human resources management; 11. Management in Family medicine; 12. Management in Public health; 13. Managing change in the system of Primary health care; 14. Management of health care quality; 15. Management of health care safety; 16. management of physician errors; 17. Management by medical guides; 18. Evidence Based Medicine; 19. Psychology of management; 20. Management by medical communications; 21. Management by nonverbal communications; 22. Health for all; 23. Management of Information systems; 24. New technologies as a function of management; 25. Management of mass chronic noncontiguous diseases; 26 Human rights in the care and treatment of patients. Th is book analyzes some key points which make management vital to any process. It provides the principles of management and managers’ work, presents meaning and elements of management process, as well as its importance. Special kind of management is Healthcare Management. Th e concept of management has acquired special signifi cance in the present competitive and complex business world. Effi cient and purposeful management is absolutely essential for the survival of a business unit. Management concept is comprehensive and covers all aspects of business. In simple words, management means utilizing available resources in the best possible manner and also for achieving well defi ned objectives. It is a distinct and dynamic process involving use of diff erent resources for achieving well defi ned objectives. Th e resources are: men, money, materials, machines, methods and markets. Th ese are the six basic inputs in management process (six M’s of management) and the output is in the form of achievement of objectives. It is the end result of inputs and is available through effi cient management process. In this book author encountered the great doubts for the interpretation of the term -health management, because of that the following text will discuss about understanding of the management concept, and all the characteristics and responsibilities of managers. Scientifi c and research cnontents in this book aims to provide a basis for further discussion on a number of factors relating to continuing education and professional development of health professionals graduated at diff erent biomedical or similar institutions and passed diff erent courses of education within Healthcare Management fi eld who want to be managers, primarily on the basis of their personal attitudes and perceptions. Th ere were found a lot of chapters that describe the historical development of management, characteristics of managers and the role of management in healthcare. Th e most relevant information are featured and they will be elaborated in details in the text of the book. Th e book is full of results of research femous scientists in the fi eld of Health management in the world and their experiences if its providing in practice. It was conducted an observational, descriptive study. A literature search was conducted to identify relevant research articles written in English, sourced from online database searches using multiple keywords, reviewing reference lists and citations of key articles and Internet searches. Th ere were found a lot of research articles and scientifi c contents that describe the historical development of management, characteristics of managers and the role of management in healthcare. Also, we described some specifi c features of practical application of management theories in all segments of the health care system–in Family practice, Primary Healthcare system, Polyclinics, hospitals, pharmacies, etc. Especially attention we gave to Health Management Quality, Health Safety, and Accreditation of health institutions and health workers. Hospital managers have to deal with genuine obstacles in the complexity and structural formation of hospital organizations focusing on transformative leadership style, participative strategic management and expert governance. Very important chapters of the bok are Management Information Systems and description of largest health databases in the world–Health For All (HFA), as main source of information about organization of health care systems in countries, members of World Health Organization (WHO) and their capacities (staff , technologies, equipments, outcomes, health status of population, etc). And, fi nally in the book are described basic characteristics of managing of massive and expensive chronic diseases, as example how managers could target knowledge and experience for solving health requests and problems with minimum input costs and received optimal outcomes. Th is is main goal of one good manager. Countries in transition should pay a lot of attention on developing management, because it is the most important thing for succes.